Security & Privacy

Security and Privacy Policy

1. Introduction

SonaliFlora values your privacy and is committed to protecting your personal information. This Security and Privacy Policy explains how SonaliFlora collects, uses, and protects your data when you visit or make purchases from www.sonaliflora.com.

By using our SonaliFlorabsite, you agree to the collection and use of information in accordance with this policy.

2. Information SonaliFlora Collect

SonaliFlora collects the following types of information to provide better service and improve your shopping experience:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Account Information: Username, password, and order history.
• Technical Data: IP address, browser type, device information, and cookies for site functionality.
• Transactional Data: Purchase details, payment confirmations, and shipping records.

3. How SonaliFlora Uses Your Information

Your information is used to:

• Process and fulfill your orders.
• Provide customer service and support.
• Send updates about your purchases, promotions, or offers (if you opt in).
• Improve SonaliFlorabsite performance and personalize user experience.
• Comply with legal obligations or fraud prevention.

SonaliFlora never sells or rents your personal information to third parties.

4. Payment Security

SonaliFlora uses secure payment gateways (such as SSL encryption and trusted third-party processors) to protect your payment details.

Your credit/debit card information is not stored on our servers. All transactions are processed through encrypted, PCI-DSS–compliant systems.

5. Data Protection and Storage

• Your personal data is stored securely on protected servers.
• Access is restricted to authorized personnel only.
• SonaliFlora regularly monitors and updates our systems to prevent unauthorized access, data loss, or misuse.
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6. Cookies and Tracking

SonaliFlora uses cookies to:

• Keep you logged in during your session.
• Store items in your cart.
• Analyze site traffic and performance.

You can control or delete cookies anytime through your browser settings, but some SonaliFlorabsite functions may not work properly if cookies are disabled.

7. Third-Party Services

SonaliFlora may use trusted third-party service providers for:

• Payment processing
• Shipping and logistics
• Marketing and analytics

These providers are required to protect your information and use it only for the services they perform on our behalf.

8. Your Rights

You have the right to:

• Access or update your personal information.
• Request deletion of your account or data.
• Opt out of marketing communications at any time.

Contact us at [Insert Email Address] to make such requests.

9. Policy Updates

SonaliFlora may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about our Security and Privacy Policy, please contact: info@sonaliflora.com